Customer
World-class service, sublime surroundings, and luxury within reach are all things you’ll find at Davenport Hotels in downtown Spokane, Washington. The four-hotel collection runs the gamut from classic to contemporary, full-size to boutique, and historic to modern. Guests can enjoy luxurious spa, wedding, and business facilities, as well as some of the best dining in the city.
Opened in June, 2015, the new 716 room Davenport Grand Hotel offers a unique alternative for travelers who seek a reprieve from the traditional, uninspiring hotel environment. The Davenport Grand provides a lifestyle hotel experience in a highly social atmosphere rich in cutting-edge design, energy, and comfort. Crafted to appeal to both business and leisure travelers, the Davenport Grand combines the dynamic qualities of urban living with best-in-industry services and amenities in a unique setting. The new Davenport Grand embraces the glorious past of the Davenport Hotel with a bold, modern spirit and joins the historic Davenport Hotel, Davenport Tower, and Davenport Lusso family.
The Challenge
Davenport Hotels has relied on an analog video surveillance system for the existing hotel facilities and structures. For the new Davenport Grand Hotel, hotel management wanted to ensure the safety and security of its guests, employees, and visitors while helping to prevent theft and other loss.
It was also important to be able to capture images of the vehicles that come and go from the public garage used by hotel guests. This would enable the hotel to better deal with potential vehicle damage claims, which is a common issue in the hospitality industry.
Each of the Davenport Grand’s planned camera applications would require highly detailed video, and the management team knew from the start that an analog surveillance system would not be sufficient.
“We have other hotels that have analog cameras installed, so getting a more current system with clarity was a priority. We decided we’re not going to invest in an older system,” said Kevin Miller, Corporate Director of Security for the Davenport Collection of Properties.
Instead, an IP megapixel surveillance camera solution would be required… (Read the full case study on Arecont Vision website)
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